Privacy policy

At EYSH FINANCIAL (hereinafter, the “Firm”), we respect the fundamental right to the protection of personal data and undertake to process it lawfully, fairly, transparently and securely, in accordance with the legislation in force in the Republic of Panama, in particular Law 81 of 26 March 2019, its implementing regulations and other applicable rules.

This Privacy Policy describes how we collect, use, store, protect and, where applicable, share the personal data of people who visit our website or request our services.

2. Data controller

The controller responsible for processing personal data is:

EYSH FINANCIAL
Ph Torre BAC, Corregimiento de Bella Vista
info@eyshfinancial.com
Telephone: 313-7758
Republic of Panama.

3. Scope

This Policy applies to any person who:

  • visits the website;
  • completes contact forms;
  • requests information about our services;
  • contacts the Firm by email, telephone or digital means;
  • requests quotations or proposals;
  • takes part in the process of engaging professional services.

4. Personal data we may collect

Depending on how you interact with the website, we may collect, among others, the following data:

Identification data

  • full name;
  • identification number (where necessary);
  • nationality.

Contact data

  • email address;
  • telephone number;
  • postal address.

Professional or business data

  • company;
  • position;
  • economic activity;
  • tax or corporate information the user chooses to provide.

Technical information

  • IP address;
  • browser used;
  • operating system;
  • device;
  • date and time of access;
  • pages visited;
  • cookies and similar identifiers.

Information provided voluntarily

Any information the user includes in forms, emails or any other means of communication.

5. Purposes of processing

Personal data may be used to:

  • answer enquiries;
  • assess requests for services;
  • prepare professional proposals;
  • schedule meetings;
  • maintain communication with clients and prospective clients;
  • provide legal and tax consulting services;
  • meet contractual obligations;
  • meet legal and regulatory obligations;
  • carry out due diligence procedures (“Know Your Client”);
  • prevent fraud and unlawful activity;
  • improve the user experience on the website;
  • produce internal statistics;
  • administer the website and its security.

Where the user gives consent, the Firm may also send newsletters, invitations to events or communications relating to its services. The user may withdraw that consent at any time.

6. Legal basis for processing

The processing of personal data may rest on one or more of the following bases:

  • consent of the data subject;
  • performance of pre-contractual measures;
  • performance of a contract;
  • compliance with legal obligations;
  • the legitimate exercise of rights in judicial or administrative proceedings;
  • the legitimate interest of the Firm, provided the rights of the data subject do not prevail.

7. Data retention

Personal data will be kept only for as long as is necessary to fulfil the purposes for which it was collected, as well as for the periods required by applicable legislation or for as long as legal liability relating to the provision of the services may arise.

8. Confidentiality

All Firm personnel, as well as authorised professionals and suppliers with access to personal data, are bound by confidentiality obligations and may process the information only for the authorised purposes.

9. Security measures

The Firm adopts reasonable technical, administrative and organisational measures to protect personal data against loss, unauthorised access, alteration, destruction or improper disclosure.

No computer system or transmission over the Internet can, however, guarantee absolute security.

10. Sharing of data

The Firm will not sell or trade personal data.

Data may be shared only where:

  • it is necessary in order to provide the services engaged;
  • the data subject has given authorisation;
  • it is required by a competent authority;
  • it is necessary in order to meet legal obligations;
  • technology suppliers or professionals bound by confidentiality obligations are involved.

11. International transfers

Where it is necessary to transfer personal data outside the Republic of Panama, the Firm will seek to ensure that such transfers are made in accordance with the applicable legislation and through appropriate mechanisms to protect the information.

12. Rights of the data subject

The data subject may exercise, in accordance with the applicable legislation, the following rights:

  • access;
  • rectification;
  • updating;
  • cancellation or erasure where applicable;
  • objection to processing in the cases permitted by law;
  • restriction of processing where appropriate;
  • withdrawal of consent where the processing is based on it.

These rights may be exercised by written communication to the email address given in this Policy.

The Firm may request additional information to verify the identity of the applicant before acting on the request.

13. Cookies

The website uses cookies and similar technologies to:

  • make browsing easier;
  • remember preferences;
  • analyse site traffic;
  • improve the user experience;
  • measure the performance of the website.

Users may configure their browser to refuse or delete cookies; doing so may, however, affect certain features of the site.

14. Minors

The website is not directed at minors.

The Firm does not knowingly collect personal data from minors without the corresponding authorisation of their parents, guardians or legal representatives.

15. Links to third-party sites

The website may contain links to third-party pages.

This Policy governs only the processing carried out by the Firm and does not apply to external sites, so we recommend reviewing their respective privacy policies.

16. Amendments

The Firm may update this Privacy Policy at any time to reflect legal or technological changes or changes to its internal processes.

The version in force will be the one published on the website, and it will state the date it was last updated.

17. Contact

For queries relating to this Policy, or to exercise the rights provided for in the applicable legislation, you may get in touch with:

EYSH FINANCIAL
info@eyshfinancial.com
313-7758
Ciudad de Panama, Ph Torre BAC, Cinta Costera
Republic of Panama.